IT Support
Are you having problems
with computers in your company?
Don’t worry, we have a solution for that!
Our IT Support service is more than
just repair – it’s taking care of your
technology ecosystem.
Has your IT specialist resigned from his job?
You don’t have to worry! We are here to ensure the continuity of your business. Our IT support service will immediately fill the gap with comprehensive technical support.
One IT specialist can’t handle all your locations?
Our IT support service is an ideal solution for companies with a distributed structure.
Your team doesn’t have enough knowledge to solve complex IT problems?
Take advantage of the expertise of our IT experts.
What is IT Support?
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Troubleshooting computer hardware problems
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Installation, upgrade and configuration of operating systems, applications and devices
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Monitoring, and maintenance of computer networks, servers, and other IT infrastructure components
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Continuous monitoring of IT systems performance, identification of potential problems.
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Protection against cyber threats.
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Manage licenses and ensure compliance with regulations and company policies.
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Consulting on the selection and implementation of new technologies, optimization of existing systems, and planning for IT infrastructure development.
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Technical assistance to company employees or customers in daily use of IT systems.
Need a quick quote?
use our quote calculator
COOPERATION WITH US
STEP BY STEP
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15-minute free consultation
with Sales EngineerDuring a 15-minute
conversation we will gather basic information from you about your company’s needs. -
Needs analysis
Our specialist will conduct an in-depth analysis of your work environment, industry specifics and business goals.
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You get an offer
on preferential
conditionsOur expert teams work to create a strategy tailored to your requirements.
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Zero audit
After accepting the offer and signing the contract, we make a preliminary technical inspection.
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We start
cooperationAfter a thorough understanding of your needs and expectations, we begin cooperation.
If you need IT support or would like to find out more please contact us.
How do we work?
See how easy it is
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You submit a task to us
for realizationYour company has a need for IT tasks or an emergency has occurred.
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We accept your application
The request is accepted in our ticket system
and forwarded for processing. -
We process your request
We take care of the implementation of your request.
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We are closing the application
Once the repair is complete, we contact you to positively close your request.
FAQ
The time to repair a breakdown depends on its complexity. We solve most problems remotely within an hour, while more complex cases may require more time and on-site intervention.
You can contact our technical support via phone, email or contact form available on our website.
We respond to service requests within a maximum of 1 hour of receipt.
Yes, we offer remote technical support, which allows us to solve most problems quickly and efficiently without an on-site visit.
The maintenance contract covers a full range of IT services, including systems monitoring, remote technical support, regular software maintenance and updates, and disaster recovery support.
Yes, we also offer one-time IT services that can be ordered as needed.
We support a wide range of technology and hardware, including Windows operating systems, macOS, servers, networks, peripherals, business software and more.
The cost of our services depends on the scope of support and the specific needs of the client. Please contact us for a customized quote.
Yes, we offer 24/7 technical support, including weekends and holidays, to keep your business running.